Privacy and Policy
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YOUR CONSENT
By using the Schedul.co Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy.
If you do not agree with the Policy, please do not use or access the Schedul.co Platform.
POLICY CHANGES
We may occasionally update this Privacy Policy from time to time based on any legal compliance which is to be adhered according to India law, Google Play Store & Apple App Store.
In case of any significant changes, we will notify you by revising the date at the top of this policy and, in some cases; we may provide you with additional notice (such as adding a statement on our Schedul.co Platform or providing you with a email notification).
We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.
LINKS TO OTHER WEBSITES
The Schedul.co Platform may contain links to other websites of vendors, professionals & concierges. Any personal information about you collected whilst visiting such websites is not governed by this Policy.
Schedul.co shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on the Schedul.co Platform.
This Policy shall not apply to any information you may disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.
INFORMATION WE COLLECT FROM YOU
Device Information: In order to improve your app experience & lend stability to our services to you, we may collect information or employ third party plugins that collect information about the devices you use to access our Services, including the hardware models, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information & location coordinates, mobile network information, installed applications on device and phone state.
The information collected thus will be disclosed to or collected directly by these plugins and may be used to improve the content and/or functionality of the services offered to you. Analytics companies may use mobile device IDs to track your usage of the Schedul.co Platform;
We do not collect payment information through our Services. We rely on third parties to process payments concerning our Services.
Any information you provide to facilitate such a payment is subject to the third-party payment processor’s privacy policy, and we encourage you to review this policy before you provide any information to the payment processor.
USAGE DATA
Usage Data is collected automatically while using the Service on Schedul.co Platform.
Usage Data may include information such as your device's internet protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers and other diagnostic data.
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.
INFORMATION COLLECTED WHILE USING THE APPLICATION
While using Our Application, in order to provide features of our application, we may collect, with Your prior permission:
Information regarding your location- Information from your Device's phone book (contacts)
- Information regarding your Bluetooth, WiFi & HotSpot
We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server or it may be simply stored on your device.
You can enable or disable access to this information at any time, through your device settings.
USE OF YOUR PERSONAL DATA
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
To manage your requests, related to your booking and its fulfillment.
For other purposes, we may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience. You may access, correct, delete and export your account information at any time by logging into the Services. Please note that if you choose to delete your account, we may continue to retain certain information about you as required by law or for our legitimate business purposes.
We may share your personal information with our business partners that is required as and when, with our Partners to monitor and analyze the use of our Service, and to contact You.
RETENTION OF YOUR PERSONAL DATA
The Company will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
TRANSFER OF YOUR PERSONAL DATA
Your information, including personal information, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
INFORMATION ON PROCESSING OF PERSONAL DATA
The Service Providers we associate with may have access to your Personal Data. These third-party vendors collect, store, use, process and transfer information about your activity on Our Service.
USAGE, PERFORMANCE AND MISCELLANEOUS
We may use third-party Service Providers to provide better improvement of our Service.
GOOGLE PLACES
Google Places is a service that returns information about places using HTTP requests. It is operated by Google. Google Places service may collect information from you and from your device for security purposes.
The information gathered by Google Places is held in accordance with the Privacy Policy of Google : https://www.google.com/intl/en/policies/privacy/
AMAZON WEB SERVICES
Further, please note that the Schedul.co Platform stores your data with the cloud platform of Amazon Web Services provided by Amazon Web Services, Inc., which may store this data on their servers located outside of India. Amazon Web Services has security measures in place to protect the loss, misuse and alteration of the information, details of which are available at https://aws.amazon.com/.
The privacy policy adopted by Amazon Web Services are detailed in https://aws.amazon.com/privacy. In the event you have questions or concerns about the security measures adopted by Amazon Web Services, you can contact their data protection / privacy team / legal team or designated the grievance officer at these organizations, whose contact details are available in its privacy policy, or can also write to our Grievance Officer at the address provided above.
COOKIES
Our Schedul.co Platform and third parties with whom we partner, may use cookies, pixel tags, web beacons, mobile device IDs, “flash cookies” and similar files or technologies to collect and store information with respect to your use of the Services and third-party websites.
Cookies are small files that are stored on your browser or device by websites, apps, online media and advertisements. We use cookies and similar technologies for purposes such as:
- Authenticating users;
- Remembering user preferences and settings;
- Determining the popularity of content;
- Delivering and measuring the effectiveness of advertising campaigns;
- Analyzing site traffic and trends, and generally understanding the online behaviours and interests of people who interact with our services.
A pixel tag is used to count or track things like activity on a webpage or ad impressions or clicks, as well as to access cookies stored on users’ computers. We use pixel tags to measure the popularity of our various pages, features and services. We also may include web beacons in e-mail messages or newsletters to determine whether the message has been opened and for other analytics.
To modify your cookie settings, please visit your browser’s settings. By using our Services with your browser settings to accept cookies, you are consenting to our use of cookies in the manner described in this section.
We may also allow third parties to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs and other technologies to identify your device when you visit the Schedul.co Platform and use our Services, as well as when you visit other online sites and services.
DATA SECURITY PRECAUTIONS
We have in place appropriate technical and security measures to secure the information collected by us.
We use vault and tokenization services from third party service providers to protect the sensitive personal information provided by you. The third-party service providers with respect to our vault and tokenization services and our payment gateway and payment processing are compliant with the payment card industry standard (generally referred to as PCI compliant service providers). You are advised not to send your full credit/debit card details through unencrypted electronic platforms. Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of the Schedul.co Platform, you are responsible for keeping these details confidential. We ask you not to share your password with anyone.
Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the Schedul.co Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorized access.
OPT-OUT
When you sign up for an account, you are opting in to receive emails from Schedul.co. You can log in to manage your email preferences in My Profile section or you can follow the “unsubscribe” instructions in commercial email messages, but note that you cannot opt out of receiving certain administrative notices, service notices, or legal notices from Schedul.co.
CONTACT US
If you wish to withdraw your consent for the use and disclosure of your personal information in the manner provided in this Policy or you want your data to be deleted, please write to us at support@Schedul.co. Please note that we may take time to process such requests, and your request shall take effect no later than 7 (Seven) business days from the receipt of such request, after which we will not use your personal data for any processing unless required by us to comply with our legal obligations. We may not be able offer you any or all Services upon such withdrawal of your consent.
