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Pricing Policy

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.schedul.co website and Schedul.co application for mobile and handheld devices.

Pricing Policy:

These pricing terms (the "Pricing Policy") govern your use of our website www.schedul.co (the "Website") and our "Schedul.co" application for mobile and handheld devices (the "App"). The Website and the App are jointly referred to as the "Platform". Please read these Terms of Use carefully before you use the services. If you do not agree to these Terms of Use, you may not use the services on the Platform, and we request you to uninstall the App. By installing, downloading or even merely using the Platform, you shall be contracting with Schedul.co and you signify your acceptance to this Terms of Use and other Schedul.co policies (including but not limited to the Cancellation & Refund Policy, Privacy Policy and Take Down Policy) as posted on the Platform and amended from time to time, which takes effect on the date on which you download, install or use the Platform, and create a legally binding arrangement to abide by the same.

The Platform is owned and operated by Trymd Technologies Private Limited, a private limited company incorporated under the Companies Act, 1956 and having its registered office at 766/1, Anna Salai, Thousand Lights, Chennai 600002, Tamil Nadu, India. For the purpose of these Terms of Use, wherever the context so requires, "you", “user”, or “User” shall mean any natural or legal person who shall transaction on the Platform by providing registration data while registering on the Platform as a registered user using any computer systems. The terms "Schedul.co", "we", "us" or "our" shall mean Trymd Technologies Private Limited.

Schedul.co enables transactions on its Platform between participating vendors/merchants and buyers, dealing in (a) appointments scheduling, (b) consumer goods, and (c) other products and services ("Platform Services"). The buyers ("Buyer/s") can choose and place bookings ("Orders") from a variety of categories and services listed and offered for scheduling by various vendors & professionals including but not limited to the doctors’ clinics, scan centers, salon & spa ("Merchant/s"), on the Platform. Further, the Buyer can also place Orders for undertaking certain tasks on the Platform (“Tasks”).

Schedul.co facilitates fulfillment of such Orders or completion of Tasks at select localities of serviceable cities across India ("Delivery Services") by connecting service providers i.e. professionals & technicians (“Partners”) who will be responsible for completing Tasks initiated by the users of the Platform (Buyers or Merchants). The Platform Services and other offered Services are collectively referred to as "Services". For any kind of Services, Schedul.co is merely acting as an intermediary between the Merchants and Buyers and/or Partners and Buyers/Merchants.

Partners are individual full-time or freelance professionals engaged with Schedul.co on a voluntary, non-exclusive and principal to principal basis to provide aforementioned services for service fee. Partners are independent contractors and are free to determine their timings of work. Schedul.co does not exercise control on the Partners and the relationship between the Partners and Schedul.co is not that of an agent and principal or employee and employer.

For scheduling and fulfillment of any form of service, Partners may charge the users of the Platform (Buyers or Merchants), a service fee (inclusive of applicable taxes whenever not expressly mentioned) determined on the basis of various factors including but not limited to data storage & security, time taken for each service, demand for slots based on prior bookings, live occupancy of crowd and delay time tracking, seasonal peaks or such other parameters as may be determined from time to time.

Use of Platform and Services

All commercial/contractual terms are offered by and agreed to between Buyers and Merchants alone with respect to services being offered by the Merchants. The commercial/contractual terms include without limitation price, applicable taxes, shipping costs, payment terms, date, period and mode of scheduling, follow-ups related to any service. Schedul.co does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Buyers and Merchants. Schedul.co may, however, offer support services to Merchants in respect to Order fulfillment, mode of payment, payment collection, call center support and other ancillary services, pursuant to independent contracts executed by Schedul.co with the Merchants. The price of the services offered by the Merchant are determined by the Merchant itself and Schedul.co has no role to play in such determination of price in any way whatsoever.

Schedul.co does not make any representation or commitment as to the service-specifics (such as legal title, creditworthiness, identity, etc.) of any of the Merchants. You are advised to independently verify the bona fides of any particular Merchant that you choose to deal with on the Platform and use your best judgment on that behalf. All Merchant offers and third-party offers are subject to respective party terms and conditions. Schedul.co takes no responsibility for such offers. Schedul.co accepts no liability for any errors or omissions, whether on behalf of itself or third parties.

Schedul.co is not responsible for any non-performance or breach of any contract entered into between Buyers and Merchants, and between Merchants/Buyers and Partner on the Platform. Schedul.co cannot and does not guarantee that the concerned Buyers, Merchants and Partners will perform any transaction concluded on the Platform. Schedul.co is not responsible for unsatisfactory or non-performance of services or damages or delays as a result of services which arise out of any emergency.

Schedul.co is operating an online marketplace and assumes the role of facilitator, and does not at any point of time during any transaction between Buyer and Merchant and/or Buyer and Partner on the Platform come into or take possession of any of the services offered by Merchant or Partner. At no time shall Schedul.co hold any right, title or interest over the products nor shall Schedul.co have any obligations or liabilities in respect of such contract entered into between Buyer and Merchant and/or Buyer and Partner

Schedul.co is only providing a platform for communication and it is agreed that the contract for offer of any of the services shall be a strictly bipartite contract between the Merchant and the Buyer. In case of complaints from the Buyer pertaining to efficacy, quality, or any other such issues, Schedul.co shall notify the same to Merchant and shall also redirect the Buyer to the consumer call center of the Merchant. The Merchant shall be liable for redressing Buyer complaints. In the event you raise any complaint on any Merchant accessed using our Platform, we shall assist you to the best of our abilities by providing relevant information to you, such as details of the Merchant and the specific Order to which the complaint relates, to enable satisfactory resolution of the complaint.

Contact Us

Please contact us at support@schedul.co for any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Platform.